{"id":45,"date":"2013-11-18T10:37:56","date_gmt":"2013-11-18T10:37:56","guid":{"rendered":"https:\/\/pawsspetservicesltd.co.uk\/2013\/11\/terms-and-conditions\/"},"modified":"2021-02-24T11:08:17","modified_gmt":"2021-02-24T11:08:17","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/pawsspetservicesltd.co.uk\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t
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Terms & Conditions<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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IN THE FOLLOWING TERMS & CONDITIONS OF BOARDING, glenview KENNELS are REFERRED TO AS “gVK” AND THE OWNER OF THE PET OR PETS, TO BE BOARDED ARE REFERRED TO AS “THE OWNER”.<\/p>

Terms & Conditions of Boarding<\/p>

  1. Vaccination details<\/u><\/li><\/ol>

    1.1.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 All pets boarded must be fully vaccinated, and proof of the vaccination must be proven via a vaccination certificate or copy of such sent by email.<\/p>

    1.2.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Failure to provide a valid vaccination certificate for each pet will prevent them from boarding.<\/p>

    1.3.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 This must show a booster vaccination having taken place within the last 12 months and signed off by a qualified Veterinary Surgeon. The certificate must show the booster having been administered as part of a course of vaccinations.<\/p>

    1.4.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Dog Vaccinations must safeguard against the following diseases: Distemper, Parvovirus, Hepatitis, Leptospirosis and Parainfluenza.<\/p>

    1.5.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 All dogs must have a current Kennel Cough (Infectious Tracheobronchitis) vaccination.<\/p>

    1.6.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Your dog must have this at least 2 weeks prior to arrival at kennels. This is NOT part of your annual booster vaccination.\u00a0 If you are in any doubt, kennel cough vaccines can be identified on your vaccination card\/certificate as \u2018Nobivac KC\u2019, \u2018Bronchishield\u2019 or \u2018Canigen KC\u2019 (which lasts for 12 months). This is caused by an airborne infection and thus outside the control of GVK.<\/p>

    1.7.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 GVK will never knowingly accept a dog with the condition, but as incubation can exceed 10 days it may not be detectable prior to arrival. The owner therefore accepts that this hazard exists, especially at busy times.<\/p>

    1. Medical Record<\/u><\/li><\/ol>

      2.1.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 If an animal has a medical condition of any sort, we must be notified at the time of booking.<\/p>

      2.2.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 If we have not been notified of such a condition or course of medication, we reserve the right to refuse admission.<\/p>

      2.3.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 We reserve the right to refuse to board any dog that is clearly unwell, or that we consider could be dangerous to our staff.<\/p>

      2.4.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 We reserve the right to contact a veterinary surgeon should we feel the need arises.\u00a0 All fees and charges will be the responsibility of the owner.<\/p>

      2.5.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 If your pet has any existing medical conditions, any medication they need should be supplied with clear written instructions.\u00a0 If the medication runs out, you agree for us to purchase further supplies on your behalf and for you to reimburse us for any expense incurred.<\/p>

      1. Deposits<\/u><\/li><\/ol>

        3.1.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 During \u2018peak times\u2019<\/em><\/strong> April 1st<\/sup> \u2013 November 30th<\/sup> & December 20th<\/sup> \u2013 January 9th<\/sup> all customers will be required to pay a deposit of \u00a350.00 (GBP).<\/p>

        3.2.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Deposits can be transferable to a future booking if written cancellation is received in excess of 30 days prior to the commencement of boarding.<\/p>

        3.3.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 If 30 days or less notice is given prior to boarding, customers will forfeit their deposits completely.<\/p>

        3.4.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 A deposit must be paid at the time of booking, please discuss with a member of staff about the method of payment.<\/p>

        3.5.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 If the deposit payment is being made by bank transfer, please use the pets name and your surname as the payment reference.<\/p>

        1. Boarding Fees<\/u><\/strong><\/li><\/ol>

          4.1.\u00a0\u00a0\u00a0 During \u2018peak times\u2019<\/em><\/strong> April 1st<\/sup> \u2013 November 30th<\/sup> & December 20th<\/sup> \u2013 January 9th <\/sup>there is a minimum of 3 nights stay<\/p>

          4.2.\u00a0\u00a0\u00a0 All outstanding fees must be paid in full on or before the day of arrival.<\/p>

          4.3.\u00a0\u00a0\u00a0 Dogs collected before 12noon will not<\/em><\/strong> incur<\/em><\/strong> an additional night\u2019s boarding fee at the prevailing rate.<\/p>

          4.4.\u00a0\u00a0 Dogs collected after 12 noon up to 5pm on the departure day will incur<\/em><\/strong> an additional night\u2019s boarding fee at the prevailing rate.<\/p>

          4.5.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Should the stay be extended by the owner for any reason, extra days will be charged at the daily rate.<\/p>

          4.6.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 If the stay is curtailed, the full price may remain payable, but GVK, (at their discretion), may offer a refund for unused days, except during busy periods where it is not possible to re-allocate the accommodation.<\/p>

          1. Emergency Protocol<\/u><\/li><\/ol>

            5.1.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 In a case of emergency, the person you have nominated will be contacted via telephone, text and email.<\/p>

            5.2.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The designated veterinary surgeon will be contacted and engaged if required as stated above.<\/p>

            5.3.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 The owner will also be notified by telephone, text and email<\/p>

            1. Aggressive \/ Destructive Temperaments<\/u><\/li><\/ol>

              6.1.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 We do accept animals with aggressive or destructive temperaments.<\/p>

              6.2.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 In cases where animals are left that prove to be aggressive towards other animals or staff, or destructive to our facilities, we may contact you to arrange their removal.<\/p>

              6.3.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 All damage caused by an animal to any area may be chargeable to the owner.<\/p>

              1. Diet<\/u><\/li><\/ol>

                7.1.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 We recommend your pet be kept on the same diet.<\/p>

                7.2.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 If you don\u2019t supply the food your pet eats normally GVK will supply a suitable diet but are not held liable for any conditions resulting from change of diet.<\/p>

                \u00a0<\/strong><\/p>

                1. Bedding & Toys<\/u><\/li><\/ol>

                  8.1.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 We can supply hygienic plastic beds, soft bedding or platform beds for the dogs.<\/p>

                  8.2.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 You can provide any soft bedding that you wish your pet to have during their stay.<\/p>

                  8.3.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 GVK take no responsibility for loss or damage to any supplied bedding, leads or toys<\/p>

                  1. No Show<\/u><\/li><\/ol>

                    9.1.\u00a0\u00a0\u00a0 A No-Show is the term used for a booking where you have failed to present your pet\/pets for boarding within 48 hours of the first day of your booking.<\/p>

                    9.2.\u00a0\u00a0\u00a0In this instance the owner agrees that the booking may be cancelled.<\/p>

                    9.3.\u00a0\u00a0\u00a0The owner further agrees to be liable in full for all boarding fees and agree to pay on receipt of GVK invoice.<\/p>

                    1. Late Cancellation Charge<\/u><\/li><\/ol>

                      10.1.\u00a0\u00a0\u00a0\u00a0 We reserve the right to charge for the whole period originally booked in the event of late cancellation, non-attendance\/arrival, or late adjustment to the original period booked.<\/p>

                      10.2.\u00a0\u00a0\u00a0\u00a0 Late cancellation or late adjustment of the original period booked, will be classified into two differing categories, based on our likelihood of re-booking the dates in question to another prospective customer:<\/p>

                      10.3.\u00a0\u00a0Peak times<\/em><\/strong> (as detailed above in \u2018Deposits\u2019 above) – 14 days or less, notice prior to the commencement of boarding.<\/p>

                      10.4.\u00a0\u00a0\u00a0 Normal periods (all dates out with peak times) 3 days or less, notice prior to the commencement of boarding.<\/p>

                      1. Non Collection<\/u><\/li><\/ol>

                        11.1.\u00a0\u00a0\u00a0 Any pet not collected within fourteen days of the agreed date of collection may be re-homed at GVK discretion unless satisfactory communication is received from the owner within this period.<\/p>

                        1. Data Protection<\/u><\/li><\/ol>

                          12.1\u00a0\u00a0\u00a0\u00a0\u00a0 We retain essential client data for our business purposes only and do not share any clients\u2019 data with external organisations. You can request at any time by e mail or telephone that we remove personal data from our records.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                          Terms & Conditions IN THE FOLLOWING TERMS & CONDITIONS OF BOARDING, glenview KENNELS are REFERRED TO AS “gVK” AND THE OWNER OF THE PET OR PETS, TO BE BOARDED ARE REFERRED TO AS “THE OWNER”. Terms & Conditions of Boarding Vaccination details 1.1.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 All pets boarded must be fully vaccinated, and proof of the vaccination […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":"","_links_to":"","_links_to_target":""},"yoast_head":"\nTerms and Conditions - Pawss Pet Services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pawsspetservicesltd.co.uk\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions - Pawss Pet Services\" \/>\n<meta property=\"og:description\" content=\"Terms & Conditions IN THE FOLLOWING TERMS & CONDITIONS OF BOARDING, glenview KENNELS are REFERRED TO AS “gVK” AND THE OWNER OF THE PET OR PETS, TO BE BOARDED ARE REFERRED TO AS “THE OWNER”. 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